Answered By: Reference Desk
Last Updated: Oct 22, 2018     Views: 5

For a guide to LibQUAL+ at Clarion University, along with an access link to take the survey, visit http://libguides.clarion.edu/libqual2018  

LibQUAL+ is a web-based survey offered by the Association of Research Libraries that helps libraries assess and improve library services, change organizational culture, and market the library. The survey instrument measures library users' minimum, perceived, and desired levels of service quality across three dimensions: Affect of Service, Information Control, and Library as Place.

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